Contact Us | For tickets call 315-299-5598

Plan Your Experience

The Experience / Plan Your Experience

Attending the symphony is fun and exciting for the whole family! We’ve compiled a few helpful tips below to help individuals who are new to the experience feel right at home.


Concerts at the Crouse Hinds Theater generally begin at 7:30pm. Theater doors open at 7pm and guests are welcome to mingle in the lobby, grab a drink or snack and catch up with other symphony-goers until the show begins. To gain entry, patrons must present a hard copy of their ticket, which they may either print at home or pick up at will-call at the Symphoria box office in the downstairs lobby. Masterworks and Pops concerts generally run two hours and have one intermission throughout.


There is no required dress code for attending the performances. Some people may be wearing business casual clothes or slightly dressy casual clothes. Feel free to dress up or dress casual.


Patrons who arrive late will be seated when there is a break in the music. If you must leave during a performance, we ask that you be respectful to the musicians and other audience members and wait for a break in the program.


Sometimes it can be confusing to know when to clap, especially if there are multiple sections or movements involved in a single piece. Generally, patrons hold applause until after the last movement of a work.


For the Masterworks and Pops concert series, which are hosted at the Crouse-Hinds Theater at the Civic Center, a snack bar is offered as well as a full bar with coffee and soda as well.


Symphoria is proud to offer accommodations for guests with special needs at the Crouse-Hinds Theater. Elevators and handicap accessible restroom facilities are available. Please call our box office for seating and additional information.

Support Symphoria

Great music connects us as community members, at every age and in every walk of life. From Brahms to Broadway, and from movie scores to Mozart, Symphoria performances will inspire you. Help us keep symphonic music alive in Central New York for everyone to enjoy.